DELHI: A survey on airport service quality (ASQ) made public recently says that security at Delhi’s Indira Gandhi’s International Airport (IGIA) is better than the international airports such as Dallas, Heathrow, Paris and Dubai airport. Delhi airport has overall ranked number 2 in the airport service quality in 2016. Indira Gandhi International Airport in was ranked number one for the second consecutive year in 2015 in 25-40 Million Passengers Per Annum (MPPA) category. Airports Council International (ACI) announced the ranking. Mr. OP Singh, Director General, Central Industrial Security Force (CISF) says, “On four parameters – courtesy and helpfulness of security staff, thoroughness of security inspection, waiting time at security inspection and feeling of being safe and secure’’. ‘’Delhi has been rated better than international airports. In fact, six major airports of India have been rated better that six international airports of other countries”, he added. The CISF provides security at airports across the country. The security pattern followed by the force at IGIA, will be followed at every airport.
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