Hyderabad City: The Hyderabad City Cybercrime Police, Detective Section apprehended two accused persons by name Mohammad Saleem and Mohammad Arif at Plot No. 13, Kurma Nagar, Ramathapur, Hyderabad, Telangana-500013 who are running a fake Customer Care Call Centre.
Accused’s MO: The said accused persons Mohammad Saleem and Mohammad Arif jointly created fake google maps in the name of Samsung, LG, Godrej, and Whirlpool brands in Hyderabad, Mumbai, Noida, Vizag, Bangalore and some places in India. Ads of their locations were uploaded and were made to appear in the first option when searched in google thereby directing the calls to their numbers.
To receive all these calls about 555 phones were set up in their fake call center and about 1000 SIM cards were used in them. These mobile numbers were uploaded in Google Maps and a fake servicing center was shown to exist in the name of branded companies like “Sky Line Customer Care Repair Servicing Center and IFB 1 Global Techno Service” in Ramanthapur. The accused hired some technicians; the calls received from the customers, are forwarded to their technicians who in turn reach the customer’s address, as if they were from original brand Service Centre and thereby cheat the customers. Such customers are charged Rs.2500/- to 5000/- for each repair which is 30 to 40% above the price charged by the original call centers.
The Police seized Basic mobile phones from the accused – 555 and 2 smart phones.
This operation was carried out under the supervision of ACP Mr. KVM Prasad, the team lead by Mr. D. Dasru Inspector of Police, PCs Mr. Thirumalesh, Mr. Upender and Mr. Sridhara Chary, the accused were arrested at the above mentioned location.
Our Citizen Reporter
