Srikakulam: Srikakulam District Superintendent of Police (SP), Mr. KV Maheswara Reddy, IPS, has issued clear instructions to all police officers to treat public grievances with the highest priority. These grievances are received through the Public Complaints Reception and Redressal Program, a platform designed to address citizens’ concerns and ensure justice is delivered swiftly. The SP emphasized that all complaints must be handled expeditiously, and appropriate legal action must be taken to ensure that the victims receive the justice they deserve.
In a proactive and people-centric approach, SP Maheswara Reddy personally interacted with the complainants, engaging with them face-to-face to understand the root of their problems. His direct involvement highlights the importance he places on community policing and the need for law enforcement to be approachable and responsive to the needs of the public.
During the interaction, the SP listened attentively to the grievances, reassured the complainants that their issues would be taken seriously, and ensured that they would be resolved in a thorough and just manner. This approach not only aims to provide timely resolutions but also reinforces the police department’s commitment to transparency and accountability in dealing with public complaints. The SP’s directive serves as a reminder to all officers that public trust and satisfaction must remain at the forefront of their duties, and every effort should be made to ensure that justice is served in each case.
