Andhra Pradesh, Chittoor: Chittoor SP, Sri V.N. Manikanta Chandolu, IPS, emphasized the critical role of prompt and thorough handling of complaints received through the Public Grievance Redressal Program. He stressed that addressing these grievances within the established timeframe is not just a procedural requirement but a cornerstone for building and sustaining public trust in the police force. According to the SP, when grievances are resolved efficiently and transparently, it reinforces the department’s commitment to accountability and responsiveness, which are essential for fostering a positive perception of law enforcement within the community.
Furthermore, SP Chandolu highlighted that timely grievance resolution strengthens the relationship between the police and the public, as citizens feel heard and valued when their concerns are addressed effectively. This efficient redressal process not only ensures that justice is served but also contributes to an environment where the community feels safe and supported by the police. Ultimately, the SP noted, such initiatives are key to upholding the integrity of the police department and enhancing the public’s confidence in law enforcement, paving the way for a more cooperative and harmonious relationship between the police and the citizens they serve.
